Return & Refund Policy
At Jaya Select, we aim to provide a seamless shopping experience. To ensure clarity and efficiency, please review our policies below.
Cancellation Policy
- Orders are processed for shipment quickly after being placed.
- Cancellations are accepted within 3 hours of payment.
- After 3 hours, cancellations will not be accepted.
Return and Refund Policy
No Returns or Refunds
- All sales are final.
- Jaya Select does not accept returns or issue refunds once an order is placed.
Exceptions
Wrong Product
- If you receive the wrong product, you may request a refund to your original payment method within 6 weeks of purchase.
- Claims made after 6 weeks will not be eligible for a refund.
Lost Package
- If your package is lost during shipment, notify us as soon as possible. We will initiate an investigation with the shipping carrier.
- If the package cannot be located, you may request a replacement order free of charge.
- Refunds are not available for lost packages.
- If you do not notify us within 4 weeks of the package being lost, we will be unable to compensate for the loss.
Other Issues
- Your satisfaction is our priority. If you experience any other issues with your order, please contact us, and we will do our best to assist you.
Important Notes
- By placing an order with Jaya Select, you agree to this policy.
- Jaya Select reserves the right to update or amend this policy at any time.
- For any questions or concerns, contact us via WhatsApp or email us at thejayaselect@gmail.com.
Thank you for shopping with Jaya Select!
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